Whirlpool Short Sheets its Product Warranty
Submitted by advisor on Sat, 10/01/2005 - 1:01am.
Effective November 1, Whirlpool has renamed is "Full" one year warranty as a "Limited" one year warranty, and eliminated all limited warranty coverage that would normally have extended past one year, (with the exception of KitchenAid)
Whirlpool makes the case that this eliminates "the confusion and complexity associated with the many variations of warranty coverage" of which there are supposedly 250 versions. Simplification is a wonderful thing, but the promise by VP of Sales Sam Abdelnour of "significant benefits to consumers" would be a deceit. Replacing a free service with either a costly Extended Warranty or the full cost of normally covered repair, is not a "consumer benefit".
We suggest, for the sake of simplicity, that Whirlpool substitute an 18 to 24 month full warranty or that Whirlpool reduces prices.
