Miele Recall

Effective May 29, Miele is recalling 3100 "Super Large Gas Dryers" for possible gas leaks caused by loose internal gas fittings.  There have been 11 reports worldwide and 1 fire causing property damage.  See CPSC
Interesting Timeline:

• Units were sold March 2007 through December 2007.
• Units serviced for this or any reason since January 23, 2007 have been inspected for gas leaks and repaired.
• CPSC recall effective May 29, 2008.

Come close to the campfire........for this part of the story is more spooky.

• Miele likely received complaints of gas leakage long before December 2007, but finally made changes to production in December.
• Though production changes were enacted in December 2007, the servicers were not alerted to the gas problem until January 22, 2008.
• 127 days after the Service alert, at least 149 days after the production change, and between 200 - 400 days after first understanding of a systematic problem, CPSC releases an official recall notice.

What don't we know?:  Did Miele start the process of contacting ALL owners of this appliance in parallel with the January 22 Service Alert and outside of the CPSC process?  An action such as that would demonstrate Miele's understanding of the magnitude of the problem even before finalizing and approving a fix with the CPSC.  This would show good faith........and who doesn't like a little bit of good faith when we are discussing a potentially gas spewing death machine.

Stay tuned.....we are still looking.