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Submitted by advisor on Wed, 03/12/2008 - 9:00pm.

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Technical Support Training Representative

For nearly five decades and three generations, U-Line has captivated those with an appreciation for the finer things with exceptional design, inspired innovations and attention to even the smallest details. U- Line Corporation,  the leading manufacturer of premium built-in undercounter icemakers, refrigerators and wine preservation products, is currently looking for a self motivated, goal oriented, results driven Technical Support Training Representative.

Qualifications:

  • Two year technical Associate Degree or five years in-home appliance service experience
  • Technical hands-on background
  • Full understanding of household refrigeration systems
  • Full understanding of electrical diagnosis and safety
  • Good written, verbal and presentation skills
  • Valid driver's license
  • Ability to travel two to four weeks in the spring, two to four weeks in the fall.
  • Proficient in Microsoft Office, especially Excel and PowerPoint
  • Ability to work independently
  • Good organizational and time management skills

Responsibilities

  • Train Field Service Technicians country wide on how to properly diagnose and fix unit issues.
  • Provide phone support in the call center to Field Service Technicians, End Users and Dealers/Distributors.
  • Assist with managing the service network
  • Develop communications with the service network
  • Liaison with engineering regarding technical publications
  • Develop technical training materials for seminars (MS Office/PDF)  is a plus.

Hours: Monday-Friday 10AM-6:30PM

The starting salary for this position is dependent upon experience.
If interested  in the position, please send a cover letter, resume and  salary requirements to:

U-Line Corporation
Attn: HR
Re: Technical Support Training Rep
8900 N. 55th St
Milwaukee, WI 53223
Or email to: careers@u-line.com


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